GTM Business Systems Analyst – SFDC Focus

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Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

About the Role: 

We’re looking for a GTM Business Systems Analyst to manage day to day tasks as well as long term projects to support Operations, Marketing, Sales, Customer Success, Finance and other internal stakeholders. This individual will be responsible for managing, maintaining, and developing SaaS applications, with a focus on Salesforce, that comprise the GTM technology stack.

What You’ll Do
Assist in the prioritization of stakeholder requests and projects
Drive cross-functional requirements gathering and implementation of features while maintaining best practices
Partner with Revenue Operations, Marketing Operations and other internal stakeholders to maintain data integrity to drive reliable reporting and metrics
Implement and integrate new SaaS applications
Design, build, test and deploy solutions
Provide post-deployment support
Ensure proper data collection and data consistency
Maintain data quality, integrity and cleanliness
Administer system security, including analyzing areas for improvement, risk assessments, and ensuring users are granted appropriate and approved access
Documentation and training for platforms and processes
Own and audit the current Salesforce configurations and suggest improvements
Perform routine data maintenance as needed (e.g. deduplication, normalization, etc.)

Who You Are
3+ years experience of experience, ideally within a SaaS company
Salesforce Administrator certifications & training (Salesforce Administrator or Advanced Administrator certifications)
An understanding of Salesforce’s data security model
Deep knowledge of declarative tools including flow, process builder and workflow rules
Ability to prioritize and manage multiple projects and tasks simultaneously
Passion for solving complex problems
Capacity to independently tackle problems and build out unique scalable solutions
Strong work ethic with a “get stuff done” mentality
Self-starter and quick learner with the ability to work independently
Flexible, agile, and adaptable; comfortable wearing multiple hats
Problem solver, strong attention to detail, extremely organized
Good written communication, verbal communication, and presentation skills
Experience working in a fast pace environment

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