Senior Product Analyst, Business Intelligence

  • Full Time
  • USA


Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We’re dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don’t think you meet all of the requirements listed below. We don’t want a few lines in a job description to get between us and the opportunity to meet you.

The Role
As a Senior Product Analyst at you will become the expert in what drives success for Outreach’s customers. We’re looking for an analytical individual who is passionate about using data to identify the driving factors of sales within any and all organizations. You’re eager to dive deep and comfortable building dashboards to scale your learnings and enable Outreach’s growth. You will have a great opportunity to make an impact at a fast growing company and help the Business Intelligence and Analytics teams to evolve and mature our use of analytics across the company. If you are familiar with applying data to solving problems, enjoy finding creative solutions to open-ended problems, and enthusiastic about learning and improving your skills, we have interesting challenges for you.

Location: We are open to remote work within the United States. #LinkedInRemote

About The Team
The BI & Analytics team is on a mission to bring relevant data and insights to every person at Outreach while advancing the use of data and promoting an insight-centric culture. The BI&A team is a centralized team empowering all Outreach business functions with strategic measurement and insights. A few core outputs include KPI definition, actionable insights, dashboards & reporting, self-service tooling. Our tech stack: Snowflake, DBT, Tableau, Python, Airflow.

Your Daily Adventures Will Include
Creating change by presenting product insights to product management and senior leadership around the organization
Acting as subject-matter-expert regarding drivers of product adoption, usage, and lifecycle success
Partnering with product managers and engineers to ensure effective measurement of new & existing features
Leading deep-dive analysis to identify driving factors of Outreach feature engagement
Writing SQL on structured and unstructured data
Owning the design, development, and maintenance of ongoing dashboards and their underlying data sets
Partnering with product managers to apply data to hypotheses and inform strategy
Confidently present outcome of analysis and recommendations to executives
Required Qualifications
BS degree in a quantitative discipline
5+ years of professional data analysis experience in SaaS/B2B business
Advanced level SQL (Snowflake preferred)
Experience identifying drivers of product engagement
Fluency in common statistical analysis methods
Effective storyteller; experience translating findings into compelling recommendations, polished deliverables, and actionable programs
Ability to communicate complex concepts in a clear and concise manner to audiences from staff to senior executive level
Preferred Qualifications
Advanced degree in a quantitative disciplineFamiliarity with analytical support of a Product, Engineering, and/or Design team
Experience building dashboards (Tableau preferred); Tableau certification a plus
Experience delivering prescriptive and predictive analysis
Experience writing SAS, R or Python for data analytics
Experience working in a modern SQL environment (such as Snowflake) with data build tool (DBT) preferred
Familiarity working in modern data warehouse architecture and processes
Why You’ll Love It Here

Generous medical, dental, and vision coverage for full-time employees and their dependents
Flexible time off
401k to help you save for the future
Company-organized and personal paid volunteer days to support the community that supports us
Fun company and team outings (or virtual events these days!) because we play just as hard as we work
Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women’s Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans
A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute’s Bringing Home Baby course for new parents
Employee referral bonuses to encourage the addition of great new people to the team
Plus, unlimited snacks and beverages in our kitchen (once we’re back in the office, that is!)
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

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